Where are you based?

I work from home in New Plymouth, New Zealand, for clients anywhere in the world. I take briefings over email, phone, Skype or other video conferencing software.

What are your rates?

It depends on the project. Estimates are free and carry no obligation.

I charge an hourly rate with a minimum of two hours. I’ll invoice you at the end of the project or calendar month – whichever falls soonest. Invoices for established companies and organisations are due for payment in 14 calendar days. For start-ups and individuals, it’s 2 days.

How do I go about working with you?

Get in touch by filling in the online form or calling me. Tell me a little about what you need.

Next we usually speak on the phone, and then I’ll email you an estimate. It will be itemised, so you can decide if you want to go ahead with some work but not other pieces.

You then decide if you want to go ahead with using my services. We start working together when you’re ready.

Are you available immediately?

Sometimes. Please contact me to find out.

You mostly talk about digital writing on this website. Can you write for print?

Yes – I have a lot of experience writing for print.

Will you do a test piece?

If I have capacity, I’m happy to write or revise some short copy for you, of up to 150 words. Alongside the content you’d like me to look at, please provide your house style and tone of voice if you have any.

Can you write in US English?

Yes – I have had several clients whose house style is US English.

Who did your branding?

Photography and branding by Type Design.

How do I say your name?

Suraya rhymes with Mariah, as in the singer Mariah Carey.